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Lenovo ThinkPlus ePac 3Y Premier Support
Этот продукт не доступен в лизинг.
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Стоимость доставки:
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Цена на 2024-04-30
На складе: 500
Последнее обновление информации о продукте: 2024-04-30 06:18
Apraksts
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
- Advanced-level techs, 7am-7pm (local) weekdays
- Dedicated phone number and no phone tree menu to navigate
- Single point of contact for end-to-end case & escalation management
- Hardware and OEM software support
- Proactive relationship and escalation management
- Personalized recommendations for your business
- Robust quarterly reporting and account reviews
- Top of the queue for service requests
- Next-business-day onsite labor
- Warranty claims including parts and labor
Ražotāja kods:
5WS0T36152
Параметры - Lenovo ThinkPlus ePac 3Y Premier Support
| Product description: | Lenovo Premier Support with Onsite NBD Upgrade - extended service agreement - 3 years - on-site |
| Type: | Extended service agreement |
| Service included: | Parts and labour |
| Location: | On-site |
| Full contract period: | 3 years (from original purchase date of the equipment) |
| Response time: | Next business day |
| Covered configurations: | System with 3 years depot or carry-in warranty |
| Designed for: | Thinkpad 13 (1st Gen); 13 (2nd Gen); 13 Chromebook; ThinkPad A275; A285; A475; A485; L380; L380 Yoga; L390; L390 Yoga; L440; L460; L470; L480; L490; L540; L560; L570; L580; L590; T25; T450; T460; T470; T480; T49X; T540; T550; T560; T570; T580; T590; X250; X260; X270; X280; X39X |
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